Shipping Policy

• Processing Time: 1-2 business days
• Shipping Time: 3-5 business days

Due to a recent surge in demand, our team is working hard to get every order out as quickly as possible. You’ll receive tracking details as soon as your order ships.

Please note: During holidays or peak periods, fulfilment may take slightly longer.

Order Tracking
Once your order ships, you will receive a tracking link via email. If you have any questions, feel free to contact us at info@casuallyrichclub.com

We offer a 30-day return policy from the date you receive your order.

To be eligible for a return, items must be unworn, unused, with tags, and in their original packaging. Proof of purchase is required.

To start a return, contact us at  info@casuallyrichclub.com.
If approved, we’ll provide a return shipping label and clear instructions. Items sent back without prior approval will not be accepted.

Damages & Issues

Please inspect your order when it arrives.
If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.

Non-Returnable Items

Certain items are not eligible for return, including:

• Sale items

• Gift cards

• Custom or personalised products

If you’re unsure about a specific item, feel free to reach out.

Exchanges

We don’t offer direct exchanges.
The fastest option is to return your item and place a new order once the return is approved.

EU Customers – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason. Items must meet the same condition requirements outlined above.

Refunds

Once we receive and inspect your return, we’ll notify you of the outcome.
Approved refunds are issued to the original payment method within 10 business days. Processing times may vary by bank or card provider.

If it’s been more than 15 business days since approval, contact us at info@casuallyrichclub.com