You can email us at info@casuallyrichclub.com. We typically respond within 24–48 hours.

Yes, we offer international shipping.

Orders are processed Monday through Friday. Please allow 2–3 business days before your item is shipped.

5–7 business days

We accept all major credit cards (Visa, Mastercard, AMEX)

Prices are shown in GBP and do not include import duties or taxes. You may be responsible for these charges depending on your country’s customs regulations.

If your order hasn’t arrived within 30 days of shipping, please contact us. You’ll be eligible for a full refund or replacement.

Please email us at info@casuallyrichclub.com with your order number and reason for return. We will provide instructions.

If your item is defective or incorrect, contact us with your order number and photos of the issue. We will resolve it as quickly as possible.

Refunds are processed to the original payment method within 7–10 business days of approval. Processing times may vary depending on your bank.